Refund & Cancellation Policy

At Terrain Geospatial, your satisfaction is our priority — please review our updated no-refund policy.

Policy Overview

Terrain Geospatial provides premium digital software products and services. Due to the nature of digital goods, **all sales are final** and non-refundable once an order is completed.

Important: Once you purchase, download, or activate any Terrain Geospatial product, **no refunds, returns, or exchanges** will be issued under any circumstances.

No Refund Policy

By completing a purchase on our platform, you acknowledge and agree that:

All payments made for digital software licenses, downloads, or subscriptions are **non-refundable**.
We do not issue refunds for change of mind, accidental purchases, or compatibility concerns.
Once license keys, access credentials, or downloads are delivered, the transaction is considered final.
No refunds are provided for delays, interruptions, or downtime caused by third-party services or external factors.

Commitment to Quality:

We ensure every Terrain Geospatial product undergoes rigorous testing and documentation to help customers make informed decisions prior to purchase.

Order Cancellations

Orders cannot be canceled once payment is successfully processed and digital access is granted.

Note: Cancellation requests made before download or activation will be reviewed on a case-by-case basis, but approval is not guaranteed.

Exceptional Cases

In rare cases involving duplicate payments or technical billing errors, our team may review and, if verified, issue a correction or refund at our sole discretion.

Customers must contact support within **7 days of purchase** for such reviews.

Need Assistance?

Our support team is available to help you with product guidance, activation issues, or technical troubleshooting.

📧 Email: support@terraingeospatial.com

🕐 Hours: Monday – Friday, 9:00 AM – 6:00 PM IST

Contact Support

Policy Updates

We may revise this policy from time to time. Updates will take effect immediately upon publication.

Stay Informed:

By continuing to use our products after updates, you agree to the latest version of this Refund & Cancellation Policy.